{"catalogKind":"tools","format":"charitology-directory-entry","listing":{"category":"Donor management","checked":"2026-10-25","cost":"Free software; budget separately for hosting, setup and support.","costType":"Open source","delivery":"Self-hosted or paid hosting","eligibility":"No nonprofit discount is assumed. Check the provider’s current terms and availability.","fit":"Organizations that want control over their donor and member records.","id":"civicrm","limits":"Someone must maintain the installation, backups and updates. Hosted CiviCRM services have their own prices.","name":"CiviCRM","review":"draft","sources":[{"label":"Download and costs","url":"https://civicrm.org/download"},{"label":"User guide","url":"https://docs.civicrm.org/user/en/latest/"}],"summary":"Manage relationships, contributions, memberships and events in an open-source constituent relationship manager.","url":"https://civicrm.org/download"},"version":1}